Tuft Nuage Designs ("we," "us," or "our") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, products, and services.

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1. Information We Collect

We collect personal information necessary to process orders, provide customer service, and improve your experience. Information collected includes:

• Personal Information: Name, shipping address, billing address, email address, and phone number.

• Payment Information: Credit card details and payment methods used for orders.

• Usage Information: Information about how you interact with our website, such as browsing history, purchase history, and IP address.

• Communication: Any information you provide when contacting us, including customer support inquiries and feedback.

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2. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders.

• Provide customer support and respond to inquiries.

• Send updates regarding your order, including shipping information.

• Improve and personalize your experience on our website.

• Communicate promotional offers, newsletters, and product updates, only if you have opted in to receive these communications.

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3. Sharing Your Information

We do not sell or rent your personal information. We may share your data only with trusted third parties under the following conditions:

• Service Providers: We may share your information with third-party vendors who assist us with services like payment processing, order fulfillment, shipping, and email communications.

• Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of Tuft Nuage Designs, our customers, or others.

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4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

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5. Your Rights and Choices

• Access: You have the right to request access to the personal information we hold about you.

• Correction: If any of your information is inaccurate or incomplete, you may request to have it corrected.

• Opt-Out: You may opt out of marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly.

• Deletion: You can request the deletion of your personal information, though some information may need to be retained to complete transactions or comply with legal obligations.

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6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device to help us remember preferences, analyze website traffic, and track marketing performance. You can disable cookies in your browser settings, but doing so may limit the functionality of certain features.

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7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites, and we encourage you to review their privacy policies before providing any personal information.

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8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the date of the latest revision. Your continued use of our website and services after any changes indicates your acceptance of the updated policy.

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9. Contact Us

If you have questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at info@tuftnuagedesigns.com.

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